FAQ - Loyalty Program

What is OneSuite's Loyalty Program?

As part of our "Loyalty Program," we will also send email newsletters containing coupons dedicated to your OneSuite account, ranging from account recharge bonuses to free service subscriptions.

How do I sign up for OneSuite's Loyalty Program?

You can opt in to our Loyalty Program during signup, or log in to your account, under PROFILE, check the appropriate box to join, and save your new settings..

Who can I contact if I am having trouble using a OneSuite coupon?

For inquiries about OneSuite coupons, please contact OneSuite Customer Support at 1-866-4-1SUITE (1-866-417-8483).

What time zone will the Coupon expiration date follow?

Expiration dates for Coupons follow Pacific Standard Time, year round.

Can I give my OneSuite coupon to someone else?

It depends on the coupon specification. If the coupon is account-specific, then such coupon may only be redeemed in your account. Thus, it cannot be transferred to another OneSuite account. If the coupon can be shared or transferred, it will say so on the coupon.

Do coupons expire?

Yes. If the coupon has an expiration date, it will be specified in the newsletter.

What happens to expired coupons?

Expired coupons cannot be redeemed; you will receive an error message upon validation.