FAQ - SuiteAdvantage - Features - Call Waiting

What is Call Waiting?

Call Waiting enables you to place one call on hold while you answer a second call, then alternate between the two.

How do I use Call Waiting?

Dependin on the device or sofphone you’re using that allows your to have a second incoming call, you will be prompted, asking if you wish to receive the phone call. If you don’t want to hang up the first call, you may switch between the first call and second call by clicking on the calls in the SoftPhone display window.

Can I turn off Call Waiting?

No, this function is currently not supported.