FAQ - OneSuite App - Billing

Will the usage of OneSuite App on my phone show up on my wireless phone bill?

OneSuite App is a FREE app to download offered by OneSuite.

OneSuite App uses either your device's data plan or Wi-Fi and will show as data usage, just like as if you were browsing the internet or streaming video. Take advantage of free Wi-Fi access, or else, typical data rates will apply if you use your cellular data plan.

Will it cost me anything to use these applications?

Use of the application itself is FREE, as it is a complementary device or access method for your OneSuite Long Distance or SuiteAdvantage service. The app is available for OneSuite Long Distance users to make calls only, SuiteAdvantage subscribers to make calls and receive free unlimited calls.

How much will my calls cost through these applications?

When successfully connected to the OneSuite network, your call will be charged at the OneSuite published rates. Depending on your calling method, either via Internet, Local Access, or Callback, respective rates will apply and deducted from your account balance. Please refer to the rates page for the rates of your intended destination. For SuiteAdvantage subscribers, incoming calls are free; a $2.95 monthly SuiteAdvantage Service subscription fee will also be deducted from your account balance.