PINDial lets you use your OneSuite account like a phone card, by entering your PIN. This comes in handy when you need to use a payphone, a hotel phone, or any other public phone. (How do I set up PINDial?)
Registering your phone number to go PINless on the other hand, makes your dialing process much easier. Just register the phone numbers you make international calls from often, such as your cell phone, your home phone, and your office phone, so you can skip dialing your PIN. (How do I register my phone?)
For each account you can have a total of up to four (4) numbers. So you could have two ZipDial and two PinDial numbers, one each for your home and business; or three ZipDial numbers covering your home, office, and cellular phones, and one PinDial for the road. You decide what works for you.
Register your phone number as ZipDial in your OneSuite account so you can skip entering your PIN when making cheap international calls with OneSuite.
If you have a U.S. or Canada phone number (or learn about registering phones for non-U.S. or -Canada phone numbers), follow these steps to register your phone:
A: If you have a non-U.S. or -Canada phone number (maximum 10 digits), here's how to register your phone:
First, verify your phone number
Next, register your phone:
For even faster international dialing, manage your contacts by setting up RapiDial Phonebook for 2-digit destination number dialing.
Depending on whether we can receive your caller-ID or not. In some cases, we receive caller-ID even with phones that are set up to have caller-ID block. In some other cases, we can't recognize the caller-ID and will not be able to provide you the ZipDial function. ZipDial should work even if you have caller-ID block if you use the toll-free access numbers. If your phone is set up to have caller-ID block and wish to access our network through our local access numbers, please deactivate caller-ID block by dialing *82 before dialing the local access number.
Note: Some cellular phones may not work with ZipDial and certain cellular phones request dialing different keys to deactivate caller-ID block. Please consult with your cellular phone carrier. Dialing *82 will only temporarily disable the caller-ID block of that particular call. Caller-ID block continues with subsequent phone calls if *82 is not entered.
Please check if you've set up caller-ID block on your phone line. If so, deactivate the caller-ID block by pressing *82 before dialing the local access numbers.
Or, please check if your registered ZipDial phone number is currently being used on a PBX system. Our network may not be able to recognize the caller-ID through a switchboard.
Yes. Simply dial the access number, and when prompted for the destination number, enter "98#" to enter another PIN or account number.